Return Policy
Return Policy
Returns and cancelations
Returns: Returns are accepted within thirty (30) days of the date of sale. Purchaser will receive in store credit at any Prince Music Company location equal to the purchase price of the item returned. Please be certain upon purchase that you have the appropriate instrument, size, type, and it is accepted by the student’s music teacher. We cannot accept any damaged or visibly used items unless you purchase a protection plan. If there is a manufacture’s defect or other error, you can make an even exchange for an appropriate instrument within thirty (30) days from the date of purchase. Any additional baking fees, return shipping, or other charges are the responsibility of the buyer.
Cancelations: Buyer may cancel their online order for a full refund if the item is canceled before the order has been shipped. PayPal payments are subject to a merchant processing fee up to five (5) percent, paid directly to PayPal.
